Work

Photography

About

Work

Photography

About

Work

Photography

About

Fredrick.ai

Overview: Licensed Counselors need annual continuing education to keep their accreditation. Fredrick.ai is education company that allows mental health professionals to take interactive courses, all online, in order to attain credits for accreditation.

Overview: Licensed Counselors need annual continuing education to keep their accreditation. Fredrick.ai is education company that allows mental health professionals to take interactive courses, all online, in order to attain credits for accreditation.

Overview: Licensed Counselors need annual continuing education to keep their accreditation. Fredrick.ai is education company that allows mental health professionals to take interactive courses, all online, in order to attain credits for accreditation.

Goals

Emulate realistic conversations with patients, and draw real-time feedback that enables counselors to practice therapeutic conversations in a risk-free, responsive environment.

Opportunity

Most therapists, counselors, and social workers must complete 20–40 hours of Continuing Education credits every 1–2 years, creating a recurring demand.

Results

Still in progress.

Process

Phase 1 Research Plan: Discovery (Continuing Education for Social Workers)

Objectives

  • Understand how social workers currently find and complete continuing education (CE) courses to maintain licensure.

  • Identify pain points around course discovery, enrollment, learning experience, and certificate tracking.

  • Investigate trust, relevance, and motivation barriers in existing CE tools and platforms.

  • Investigate trust, relevance, and motivation barriers in existing CE tools and platform.

Key Findings:

Varied Tech Comfort Levels

  • Opportunity: Fredrick.ai must support a wide range of users—from tech-savvy to tech-cautious—with intuitive UI and optional guided experiences.

  • Design Implication: Smart onboarding, plain language, and mobile-first usability are essential.


Fragmented Course Discovery Process:

  • Opportunity for Fredrick.ai: Automate and personalize course recommendations based on licensure type, specialty, and state requirements using AI.

  • Pain Point to Solve: Users struggle to find relevant, accredited CE courses easily.


Key Findings:

Varied Tech Comfort Levels

  • Opportunity: Fredrick.ai must support a wide range of users—from tech-savvy to tech-cautious—with intuitive UI and optional guided experiences.

  • Design Implication: Smart onboarding, plain language, and mobile-first usability are essential.


Fragmented Course Discovery Process:

  • Opportunity for Fredrick.ai: Automate and personalize course recommendations based on licensure type, specialty, and state requirements using AI.

  • Pain Point to Solve: Users struggle to find relevant, accredited CE courses easily.


Key Findings:

Varied Tech Comfort Levels

  • Opportunity: Fredrick.ai must support a wide range of users—from tech-savvy to tech-cautious—with intuitive UI and optional guided experiences.

  • Design Implication: Smart onboarding, plain language, and mobile-first usability are essential.


Fragmented Course Discovery Process:

  • Opportunity for Fredrick.ai: Automate and personalize course recommendations based on licensure type, specialty, and state requirements using AI.

  • Pain Point to Solve: Users struggle to find relevant, accredited CE courses easily.


Wireframing & Prototyping: I designed low-fidelity wireframes to visualize the new layout and navigation.

Wireframing & Prototyping: I designed low-fidelity wireframes to visualize the new layout and navigation.

Wireframing & Prototyping: I designed low-fidelity wireframes to visualize the new layout and navigation.

Sketches Phase:

High Fidelity Phase

High Fidelity Phase

High Fidelity Phase